FAQ page
How to register?
Provide name, age, gender, e-mail ID.
Click on Register Now link and you will have to enter on a couple of pages the details of the person intending to get married.
After you submit your information, your profile will be automatically created and you shall be given a 'Matrimony ID' generated for future references and login purposes.
What is profile validation?
All the profiles are validated before inclusion in the database. Express Validation of profile will take just 1 Hour Turn Around Time. Our support team meticulously validates each and every profile carefully on specific criterion before it is added to our database. E-mail will be sent to you once the profile is validated and added.
What is Mobile Number Verification?
GaninathVivah display 100% verified mobile numbers. So, unless you verify your mobile number, you cannot use our service. The verification process is done free of cost. Only paid members can view your mobile number and you will also get to know the members who have viewed your mobile number.
How do I add my success story?
If your marriage has been arranged through our service and you want to share your success story with us, then Click here to add it onto our site. Your success story is a motivation to us as well as our members. So please do add your story and marriage photograph to our list of success stories.
I forgot my Matrimony ID/Password. What should I do?
You can retrieve your Matrimony ID/Password by clicking on Forgot Password link in home page and enter your E-mail ID. We will send you an e-mail with your 'Matrimony ID' and 'Password' immediately. Your E-mail ID should be the one given in your profile.
What is Profile Highlighter?
Profile Highlighter is a feature you can use to give your profile better visibility.
How does Profile Highlighter improve the visibility of my profile?
Profile Highlighter features your profile on the 'My Home' page of prospects matching you and also features your profile at the top of search results of members looking for someone like you.
How do I contact customer support?
Click Contact us link to find out about our offices and other contact details.
How do I short-list profiles?
Login using your 'Matrimony/e-mail ID' and 'Password'.
Select "Search" option, enter the ID of the member in 'By Member Matrimony ID' option.
Select the "Short-list" option, add comments and click the "Submit" button.
The profile will be added to your list of short-listed profiles.
You can add a comment while short-listing the profiles.
The profiles will be displayed with an image along with your comments during the search and view operations.
How do I view/delete short-listed profiles?
Login using your Matrimony ID/E-mail ID and Password. In the My Home page, under Lists, click on the members I have short-listed link to view the profiles you have short-listed. To delete profiles from your shortlist, select the profile or profiles you'd like to delete and click on the Delete link.
How do I block profiles?
Login using your 'Matrimony/e-mail ID' and 'Password.'
Select "Search" option, enter the ID of the member in 'By Member Matrimony ID' option.
You will find options to block profiles.
The profiles will be added to your 'Block List'.
This means these members will not be able to contact you or express interest in you, likewise even you cannot contact them.